How to Cancel a HelloFresh Subscription | HelloFresh (2024)

Discover how to pause or cancel your HelloFresh
account. New to HelloFresh? Explore our latest
offer for new subscribers to enjoy delicious
home-cooked dinners.

Discover how to pause or cancel your HelloFresh account. New to HelloFresh? Explore our latest offer for new subscribers to enjoy delicious home-cooked dinners.

Are you new and curious to know how to cancel a HelloFresh subscription? We've got you covered.

We’re excited to hear that you’re considering getting dinners with us. If you’re new to HelloFresh, you can Get 10 Free Meals + Free Dessert for Life* and choose from a variety of meal plans that best suit your lifestyle. You can choose your perfect menu from 100+ weekly menu and market items each week, crafted and curated by our chefs, and we’ll deliver just the right amount of ingredients and recipes right to your door.

How to Cancel a HelloFresh Subscription | HelloFresh (2)

Are you an existing customer wanting to pause your HelloFresh subscription? No problem.

Whether you'll be out of town or simply want a break from cooking, you can always pause your subscription and skip your weekly deliveries. Here's how:

  1. Log into your account.
  2. Click on My 'Menu'.
  3. Select the delivery day of the week(s) you’d like to skip, then click 'Skip Week'.

How to Cancel a HelloFresh Subscription | HelloFresh (3)

Thinking of cancelling your subscription? Here's why we think you should stay.

HelloFresh delivers everything you need—including 50 weekly options to satisfy everyone and easy recipes with farm-fresh produce.

Homemade meals on a weeknight? Get used to it with pre-portioned ingredients and Quick & Easy recipes that minimize prep and cleanup. The 20-minute meal is real (!) with HelloFresh in your kitchen.

And dinner is only the beginning. HelloFresh Market has even more to offer, like grab-and-go lunches, easy sides, and special treats. Also: the world’s best garlic bread.

How to Cancel a HelloFresh Subscription | HelloFresh (4)

Are you an existing customer wanting to cancel your HelloFresh subscription? Simple.

We’re sorry to hear you want to cancel your HelloFresh subscription. If you change your mind and want to enjoy delicious home-cooked meals again, get in touch so we can tell you about the latest offers and our new and improved menu. Until then, here's how to cancel your HelloFresh subcription:

  1. Log into your account.
  2. Click on your name in the upper right-hand corner, then click 'Account Settings'.
  3. Scroll down on the Plan settings page and click 'Cancel Plan' (under Status section).
  4. Follow the prompt(s) for your cancellation. You will be prompted with a message confirming that your account has been cancelled.Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers. Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

P.S. You can always reactivate your account when you're ready for more deliciousness!

Delicious recipes & ingredients delivered straight to your door

Delicious recipes & ingredients delivered straight to your door

How to Cancel a HelloFresh Subscription | HelloFresh (2024)

FAQs

How to Cancel a HelloFresh Subscription | HelloFresh? ›

You can cancel HelloFresh subscriptions by logging into your customer account page. Step 1: Log in to your customer account page. Step 2: Click on your name in the upper right-hand corner. Step 4: At the very bottom of the Plan Settings page, go to the "Status" section and click "Cancel Plan."

Is it hard to cancel a HelloFresh subscription? ›

You can cancel HelloFresh subscriptions by logging into your customer account page. Step 1: Log in to your customer account page. Step 2: Click on your name in the upper right-hand corner. Step 4: At the very bottom of the Plan Settings page, go to the "Status" section and click "Cancel Plan."

Why can't I cancel HelloFresh on the app? ›

Launch the HelloFresh app and log into your account. Locate Settings in the bottom right corner of your screen. Scroll to the Plan Settings tab and tap Edit. Select Cancel Anyway and choose a reason for canceling.

How do I cancel my HelloFresh account on my iPhone? ›

Open the HelloFresh app on your iPhone, and make sure you have signed in. Select "Account Settings" from the app's menu options. Depending on your app version, navigate to the "Plan Settings" or “Subscription Details” section. You should then see an option to either “Manage Subscription” or “Cancel Plan".

Does HelloFresh keep charging you? ›

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers. Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

Can you cancel HelloFresh after free trial? ›

You can cancel your HelloFresh account at any time, but make sure to do so at least five days before your next delivery.

How long can I pause my HelloFresh subscription? ›

It's also possible to pause your subscription if you just need to take a break from cooking or if you're going on vacation. Keep in mind that you can only skip up to 6 weeks at a time. To pause your HelloFresh subscription, you'll need to head to the HelloFresh website and: Log into your account.

How much is HelloFresh without a discount? ›

What is the cost of HelloFresh? HelloFresh subscription costs vary depending on how many people you're cooking for, and how many meals you'd like per week. Without a discount code, a family of four wanting HelloFresh meals five nights a week would cost £62.99 (£3.15 per portion).

How do I contact HelloFresh customer services? ›

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on hellofresh.com, please contact our Customer Care Center at hello@hellofresh.com OR call at +1 (646) 846-3663 to speak to a Customer Care representative.

Is HelloFresh a recurring payment? ›

HelloFresh is a flexible weekly subscription service, so when you sign up, you are scheduled to receive a box every week. You will be charged 5 full days prior to your scheduled delivery day.

How much per meal is HelloFresh? ›

HelloFresh is a popular meal kit delivery subscription service that delivers weekly boxes filled with the pre-portioned ingredients needed to make a complete meal. HelloFresh costs between $8.99 and $12.49 per serving, depending on how many meals you order.

Can you cancel HelloFresh anytime? ›

You can skip your weekly delivery or cancel at any time. Just be sure to do so by your cutoff: 11:59 pm PST 5 days before your delivery.

How do I cancel HelloFresh order processing? ›

You can cancel your order by calling Customer Care. The latest time to cancel is 11:59pm EST five full days before the scheduled delivery date.

How much does a HelloFresh subscription cost? ›

HelloFresh costs between $8.99 and $12.49 per serving, depending on how many meals you order. In addition, a shipping fee and potentially sales tax, depending on your location, will be added to the meal cost; the amount will vary from week to week, depending on box contents.

Is HelloFresh billed monthly or weekly? ›

HelloFresh is a flexible weekly subscription service, so when you sign up, you are scheduled to receive a box every week. You will be charged 5 full days prior to your scheduled delivery day.

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